Last Updated: January 2025
These Terms of Service ("Terms") govern your use of the Water Damage Helpline website and services. By using our website or services, you agree to these Terms.
Water Damage Helpline provides water damage restoration, mold remediation, fire damage restoration, and related services. Service availability, pricing, and scope may vary based on location and specific circumstances.
We provide free inspections and estimates. Final pricing is based on actual scope of work determined during assessment. We will obtain your approval before beginning work that exceeds the initial estimate.
We work with all major insurance companies and can bill your insurance directly where applicable. However, you remain responsible for:
Our 60-minute response time is a goal, not a guarantee. Actual response times may vary based on location, current demand, weather conditions, and other factors outside our control.
We stand behind our work. If you're not satisfied with our services, contact us within 30 days and we will work to resolve the issue to your satisfaction.
To the maximum extent permitted by law, Water Damage Helpline shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
You agree to use our website only for lawful purposes. You may not:
All content on this website, including text, graphics, logos, and images, is the property of Water Damage Helpline or its content suppliers and is protected by intellectual property laws.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.
We reserve the right to modify these Terms at any time. Continued use of our website or services after changes constitutes acceptance of the new Terms.
These Terms are governed by the laws of the state in which services are provided, without regard to conflict of law principles.
For questions about these Terms, please contact us at the phone number listed on our website.